Terms & Conditions

Effective Date: January 1, 2026

1. Acceptance of Terms

Welcome to SongAo Peptides ("Company", "we", "our", or "us").

By accessing or using this website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these Terms, please discontinue use of this website immediately.

These Terms apply to all visitors, customers, and users of our website.

2. Website Purpose

SongAo Peptides provides information about research peptides and related laboratory materials. Information published on this website is intended for general informational and commercial purposes only.

Nothing on this website should be interpreted as medical advice, pharmaceutical guidance, or professional scientific consultation.

3. Product Use

Unless otherwise expressly stated, products offered through this website are intended for laboratory research and scientific purposes only.

Customers are solely responsible for ensuring that the purchase, importation, possession, and use of products complies with all applicable laws and regulations in their jurisdiction.

Customers should carefully review product information before placing an order.

4. Eligibility

By placing an order or using this website, you represent that you are legally capable of entering into a binding agreement under the laws applicable to you.

You agree to provide accurate, complete, and current information when using our services.

5. Orders

All orders are subject to review and acceptance.

SongAo Peptides reserves the right to refuse, limit, or cancel any order at its sole discretion, including but not limited to situations involving:

• Pricing errors
• Inventory shortages
• Suspected fraudulent activity
• Compliance concerns
• Technical system errors

If payment has already been received for a cancelled order, an appropriate refund will be processed where applicable.

6. Pricing

All prices displayed on this website are subject to change without prior notice.

We make reasonable efforts to ensure pricing accuracy; however, typographical or system errors may occasionally occur.

SongAo Peptides reserves the right to correct pricing errors before processing an order.

7. Payment

Payment must be completed before an order is processed.

Customers agree to provide valid payment information and authorize the selected payment provider to process the transaction.

SongAo Peptides does not knowingly store complete payment card information except where required by applicable law or legitimate business operations.

8. Shipping

Shipping times provided on this website are estimates only.

Delivery schedules may be affected by customs clearance, transportation conditions, weather, public holidays, or other factors beyond our reasonable control.

Please refer to our Shipping Policy for additional details.

9. Returns & Refunds

Requests for refunds or replacements are handled in accordance with our Refund & Return Policy.

Customers are encouraged to review the policy carefully before placing an order.

10. Intellectual Property

All website content, including but not limited to:

• Logos
• Product photographs
• Website design
• Graphics
• Text
• Icons
• Layout
• Documents

is the property of SongAo Peptides or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used for commercial purposes without prior written permission.

11. User Conduct

Users agree not to:

• Use the website for unlawful purposes.
• Attempt unauthorized access to our systems.
• Interfere with website operation.
• Upload malicious software.
• Violate applicable laws or regulations.
• Infringe the intellectual property rights of others.

12. Limitation of Liability

To the maximum extent permitted by applicable law, SongAo Peptides shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of this website or its products.

Our total liability shall not exceed the amount paid for the applicable order, except where otherwise required by law.

13. Force Majeure

SongAo Peptides shall not be responsible for delays or failure to perform resulting from circumstances beyond our reasonable control, including but not limited to:

• Natural disasters
• Government actions
• Customs delays
• Transportation interruptions
• Labor disputes
• Epidemics or pandemics
• Power or communication failures

14. Privacy

Your use of this website is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect and process personal information.

15. Modifications

We reserve the right to modify these Terms & Conditions at any time.

Updated versions become effective immediately upon publication on this website.

Continued use of the website constitutes acceptance of the revised Terms.

16. Governing Law

These Terms & Conditions shall be governed by the applicable laws specified by SongAo Peptides for its business operations, without regard to conflict of law principles.

Any disputes arising from these Terms shall be resolved through lawful procedures in the appropriate jurisdiction.

17. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

SongAo Peptides

Email: support@songaopeptides.com

Business Hours:

Monday – Friday

09:00 – 18:00 (GMT+8)